FAQs
Roots San Francisco
Frequently Asked Questions (FAQs)
What is Roots San Francisco?
Roots San Francisco is a wellness brand dedicated to offering natural and organic health and beauty products. Our mission is to promote holistic well-being by connecting inner health with outer radiance.
What types of products do you offer?
We offer a variety of products including skincare, hair care, supplements, and wellness items. Some of our popular products include the Aloe & Cool Cucumber Soap, Derma Bright Serum, and Chaga & Lion’s Mane Mushroom Coffee.
Are your products organic?
Yes, we prioritize using organic and natural ingredients to ensure our products are safe and effective for our customers. Each item will highlight if it’s organic and what ingredients are included.
How can I place an order?
You can place an order directly through our website. Simply browse our products, add them to your cart, and proceed to checkout.
Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location.
What is your return policy?
We offer a 15-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service for assistance.
How can I contact customer support?
You can reach our customer support team via email at info@rootssanfrancisco.com.
Do you have any special offers or discounts?
Yes, we frequently have special offers and exclusive discounts. Be sure to sign up for our newsletter to stay updated on the latest promotions.
Are your products cruelty-free?
Absolutely. We are committed to cruelty-free practices and do not test our products on animals.
Can I find your products in physical stores?
Currently, our products are available exclusively online through our website.
